New guides have been launched for homeowners, tenants and landlords. 
The first guide helps you tackle damp, condensation and mould issues which can appear, or get worse, when it gets colder. Our other new guide explains how to resolve on-going safety or repair issues with rented homes.
As the temperature drops, you may notice problems with damp, condensation or mould in your home. If so, get our new guide on how to identify and control these common problems. It’s a practical step-by-step guide to recognising what’s causing the problem and what to do to prevent and control damp, condensation or mould.
The guide explains the importance of keeping your home well maintained, properly heated, ventilated and insulated to help prevent problems.
Dealing with landlords
If you’re renting your home, the guide tells you what to do if you feel it is in disrepair or your heating or ventilation isn’t adequate. If, after you’ve taken the steps outlined in the leaflet and your landlord still hasn’t acted, the Council can provide further advice and help.
Get information and advice on controlling damp, condensation and mould here.
If you’re a tenant struggling to get your landlord to make your home safe or do necessary repairs, our new Housing Standards guide will give you advice on how to get the problem sorted.
Keeping a rented home up to a good standard is a joint effort between tenant and landlord. Landlords are required to make sure that the homes they rent are in good repair, safe and in good condition. The new Housing Standards guide explains how to report a problem and what you need to do. If you have an on-going problem with your rented home that your landlord is not progressing, our guide gives you useful information and advice on how to help resolve the issue.
If you’ve taken the steps outlined in the leaflet and your landlord still hasn’t acted, the Council can get involved to help you sort the problem out.
Download the Housing Standards guide here.
