Between now and 2025, most telephone network providers will be moving their customers from traditional landlines to digital technology.
Your telecoms provider should contact you before the switchover to discuss what you need to do. Digital landlines will not work if there is a power cut. If you have no other means of calling the emergency services in a power cut, talk to your telecoms provider about a solution.
To find out more, search for landline telephones at ageuk.org.uk or call 0800 678 1602
If you have other devices connected to your telephone line, like an alarm system or a telecare device, your provider might need to upgrade your device.
If you are unsure how a device might be affected, contact the equipment supplier for help.
