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Digital Champion volunteers, like Andy Taylor pictured, have helped nearly 1,000 people via the Dorset Digital Hotline. The hotline was launched one year ago today (30 March 2020)

Dorset’s Digital Hotline celebrates its first birthday

A special hotline set up to help people get online during the first lockdown is celebrating its first anniversary. Three lockdowns later and the Dorset Digital Hotline has now helped almost 1,000 people. Behind the hotline is a team of dedicated volunteer Digital Champions who were forced to give up their library clinics when lockdown… Read more Dorset’s Digital Hotline celebrates its first birthday

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Dorset is one of the first areas in the country to benefit from the government's £5bn Project Gigabit

Dorset one of the first areas to benefit from £5bn broadband fund

Political and business leaders have welcomed news that rural Dorset will be among the first areas in the country to benefit from the government’s new £5bn gigabit broadband fund. It follows months of behind-the-scenes lobbying for better broadband in Dorset, led by West Dorset MP Chris Loder and Dorset Council’s deputy leader, Cllr Peter Wharf.… Read more Dorset one of the first areas to benefit from £5bn broadband fund

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The Dorset Digital Hotline has seen the number of calls it has received during lockdown almost triple

Calls to Dorset Digital Hotline almost triple during lockdown

A special hotline set up to help people with digital enquiries has seen the number of calls it receives almost triple during this latest lockdown. From January 5 to February 5, the Dorset Digital Hotline received 132 calls – its biggest ever monthly total and nearly three times the average monthly calls it received in… Read more Calls to Dorset Digital Hotline almost triple during lockdown

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Joan, 87 and from north Dorset, with her new Ethel device, which connects her to loved ones, carers and her friends from the day centre.

Digitally connecting Dorset’s most vulnerable residents during lockdown

A project to digitally connect some of the county’s most clinically vulnerable residents during lockdown is being trialled in Dorset. Dorset Council has teamed up with social day care providers to issue digital devices to 30 residents, to enable them to take part in virtual one-to-ones with carers and attend online day centre activities. If… Read more Digitally connecting Dorset’s most vulnerable residents during lockdown

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Digital Champion James Nalty is urging people who are unsure how to use their Christmas gadget gifts to call the Dorset Digital Hotline for help.

Dorset’s Digital Hotline can help people use their Christmas gadget gifts

People who received a device for Christmas and unsure how to use it are being urged to contact Dorset’s free Digital Hotline for help. The Dorset Council hotline is manned by a team of Digital Champion volunteers who have already helped hundreds of people get online. It is estimated that 150,000 people in Dorset lack… Read more Dorset’s Digital Hotline can help people use their Christmas gadget gifts

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Dorset Council's Digital Champions are ready to help get people prepared for a Digital Christmas. The volunteers man the free Digital Hotline, open every weekday from 10am to midday.

Yule log-on with the help of Dorset Council this Christmas

Dorset’s residents are being urged to help friends and loved ones get online as the country prepares for its first ‘digital Christmas’. Tier 2 Covid-19 restrictions and limited Christmas bubbles will see more people than ever turn to the digital world to help them celebrate the festive season. However, in Dorset, it’s estimated that as… Read more Yule log-on with the help of Dorset Council this Christmas

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