February 2016

Website survey man on tablet

Aiming for 100% very satisfied

During November and December 2015 we ran a web survey of dorsetforyou.com, asking for feedback on site content, navigation and the search. Three customers selected from the 640 responses won a £50 M&S voucher for their efforts. Whilst the winners spent their vouchers, we spent time analysing the results. Our hope is to baseline satisfaction in order to… Read more Aiming for 100% very satisfied