The National Campaign for Learning held its annual Learning at Work week in May. It’s the biggest festival of workplace learning and this year the theme was ‘Shaping the Future’, which was particularly appropriate for a brand-new Council. We ran a week of exciting events which started with Matt Prosser our Chief Executive giving a… Read more Shaping our Future
5G networks are the next generation of mobile internet connectivity, offering faster speeds and more reliable connections on smartphones and other devices than ever before. Digital Team
Progress Tracker Last month we launched a text notification service for parents to follow the progress of their request for a needs assessment for an education, health and care (EHC) plan. Parents can track the progress of their request just by using their mobile phone. In response to feedback, our aim was to make the… Read more Changing our communication for families with SEND in Dorset
Dorset Council’s work to replace a paper-based process with a slick digital system has been shortlisted for a national award. Digital Team
A friendly new face is showing people in Dorset how easy it is to get better broadband. Digital Norm is a fun character developed by the Superfast Dorset programme. His family switches to superfast broadband and saves money at the same time. Norm has been appearing in town centres, local newspapers, on council buses and… Read more Superfast broadband . . . it’s the Norm in Dorset
In ICT Services we provide support to our workforce and schools looking after a computer network that connects 188 sites including 41 traffic signals, 330 applications and approx. 5100 devices (laptops, tablets, desktops). Each week we receive around 855 calls for help and 161 requests for new work. Some years ago we enabled people to… Read more Improving our ICT Service
Dorset Council Adults and Communities Head of Service Jon Goodwin is a big fan of Skype for Business. In this short video Jon’s adapted a 40-year-old road safety campaign slogan to highlight to colleagues how Skype’s video conferencing and online collaboration features can save the council time and money. Dorset Council staff can use Skype… Read more Think once, think twice . . . think Skype!
For the last 18 months we’ve been working to progress our ambition is to be a digital council in a digital place which has required us to think about digital skills, services, ways of working, technology and connectivity, as well as business intelligence and data. The way we think about digital can be hard to… Read more A good time to reflect on digital in Dorset
Within the Digital Design team we place a real emphasis on user centred design putting people and their needs first, this is where the Design lab plays a part. The lab is a room based in the old courts part of County Hall, it’s away from the office spaces and provides a ‘safe’ environment for… Read more Why do we need a user research lab?
If you think everyone must be online by now, think again. Lots of people aren’t confident using the internet and are becoming increasingly excluded as the world we live in becomes more digital. Superfast Dorset’s Digital Champion volunteers are working hard to change that in our county . . . and their support has now… Read more Kudos for Dorset’s Digital Champions
