We are excited to announce an opportunity to join us!
Over the past two years, we’ve demonstrated our flexibility and ability to achieve great things in times of enormous challenge. Now there’s a chance to join us as we extend our transformation capability even further.
Interested?
Our ambition is to put Dorset Council at the heart of the community, working as one team to find innovative solutions, be ambitious and deliver services that put people first – around their needs now and in future.
If you are looking for an opportunity to make a difference in a forward-thinking organisation, that supports your professional growth and development, and that cares about your personal wellbeing – we have several fixed term roles available.
All these roles can be performed remotely, from anywhere in the country and will be key to producing services that customers want to use.
A message from our Chief Executive, Matt Prosser https://youtu.be/o8ZYQYSsSoM
Roles available…
Business Solutions Engineers (Developer) – contributing to developing business solutions on our open-source customer platform, automating how we work or developing business insight to support decision making and help target need more effectively.
Technical Lead – The development lead will be responsible for bringing together our development team, from across all disciplines, to develop our standards to ensure we’re working as consistently, efficiently, and effectively as we can. This role is going to be essential in progressing and maturing our development vision.
Content Designer – supporting the creation of user journeys that make it simple and easy for people to do what they need to online, and produce content mainly on our website but increasingly other mediums, that is accessible, based on user research and data.
Service Designer – supporting teams across the council to re-think how to provide services that are user-centred and make the most of modern technology. User research is part of the role to determine need and co-design new experiences.
Service Improvement Analyst – working alongside service designers or on smaller pieces of work, undertaking user research and design activity.
Our proudest achievements, so far…
We’ve achieved so much in the last few years, although we recognise there are still many challenges ahead, it’s always important to recognise and celebrate what we’ve achieved.
Transformation
We want to be a modern, 21century council and have developed a Digital Vision to help us achieve that. Our Transformation programme is wide ranging aiming to save £27M over three years.
#DorsetTogether
During the pandemic, we acted fast to adapt to the new situation – and digital has been at the heart of much of that activity. Over 2,500 staff were working at home within days of the start of the pandemic. We also created an internal skills agency to deploy colleagues quickly to support vulnerable and shielding residents through our #DorsetTogether campaign.
Digital and Technology services designed and developed a solution to coordinate the provision of food, medicine and support to individuals and families who needed help. The campaign has been an amazing success, showing how we can work with the voluntary and charitable sector in the most challenging of circumstances.
Multi-disciplined team working
One of our bigger challenges was to bring the Planning systems of the former six councils onto a single platform. A multi-disciplinary project team worked virtually to successfully bring six of the former systems together and have transferred 4.3million documents, 47 years’ worth of data and moved 285 people onto our new Planning system.
Innovation to increase engagement
Innovative approaches to explain, involve and encourage our residents to engage in the first Dorset Council Local Plan consultation has been a resounding success. We received just under 7,000 responses and over 32,000 comments via a new solution that was developed. Online advertising has ensured a much wider cross section of residents – including younger people – were aware and took part in the process than usual.
Customer focus
Our transformation programme focusses on improving how we deliver services to residents, optimising our community capacity, ensuring smart use of our assets so that we can demonstrate value for money services. We have a programme to implement a customer platform enabling a ‘one front door’ approach for residents. This will be supported by community hubs and an improved digital offer for customers so that we really focus on helping people access the services they need.
