The Festival of the Future is now less than 2 months away! We recently recorded a podcast about the event with the organisers, you can listen to the full conversation by clicking here, or you can also read the write-up below. You can also get booked into the event by clicking here. What is the… Read more Festival of the Future AMA – what is it all about?
This year’s Festival of the Future will take place 10-14 October, and bookings are now live! This year we’ll be in Dorchester, Ferndown, Winfrith, Bridport and Weymouth, talking about some of the most exciting digital innovation happening in Dorset. The event is free to attend and you can choose whether you attend online or… Read more Festival of the Future 2022 | Official Trailer
We continue to transform our customer experience, more recently through the development of our website and content management system (CMS). Working in delivery phases, at the moment the platform is divided into three focussed areas: Website – Content Management System (CMS) Customer Account and Contact Management (CCM) E forms and workflow – enabling services to… Read more Introducing a new pricing model
The county’s first-ever live and interactive coding day for school children will be held on 15th September, as part of national coding week. The event will inspire children about the potential of coding for their increasingly digital futures. Coding is a great skill for future employment opportunities; it develops problem-solving techniques and encourages creativity and… Read more Dorset’s first dedicated coding day for school children to be held this autumn
In November 2020, as lockdown pressures continued to bear hard on people, here at Digital Dorset we wanted to help some of the communities that were suffering the most – those with the poorest broadband. The Covid pandemic meant we were far more reliant on the internet for working, home schooling, accessing important services like… Read more From strangers to good neighbours – how poor broadband brought a community together
How gigabit capable broadband can ensure the future of our village halls For generations, village halls have been the beating heart of communities up and down the country - they were the centres where friendships were made, and society came together. And even to this day, their important role in village life cannot be underestimated.… Read more Connecting a village’s heart
Dorset Council’s army of volunteer digital champions is growing to help meet the growing digital skills need in the county. Six new recruits have come on board to join the council’s team of digital champions to help even more of the county’s residents get online. Research has shown that nearly a third of Dorset’s residents… Read more Dorset’s army of volunteer digital champions is growing
We’ve written on this blog before about our approach to transforming our customer experience. A key component of this has been the implementation of our new customer platform. The Digital Team was an early adopter of the customer platform for hosting our website, which involved a concentrated period of development, data migration, testing and deployment… Read more Developing our website
Meet Camille Hall, a council customer services officer for 16 years. Camille wasn’t sure how extra training could benefit her, that was until she tried our new – and free – online embedded digital champion training. “I wasn’t sure what the training would involve, I already digitally assist customers in my role as a customer… Read more Why extra training can improve your customer service skills even more
We’re excited to say that 250 people have decided to be like Digital Norma and help people get online by becoming an Embedded Digital Champion. It’s so good to see our army of volunteers growing, and we’re so proud to have hit this milestone. Have you met Norma yet? She’s a Dorset resident who works… Read more Join 250 other people and become a Digital Embedded Champion!
