Dorset Council’s army of volunteer digital champions is growing to help meet the growing digital skills need in the county. Six new recruits have come on board to join the council’s team of digital champions to help even more of the county’s residents get online. Research has shown that nearly a third of Dorset’s residents… Read more Dorset’s army of volunteer digital champions is growing
We’ve written on this blog before about our approach to transforming our customer experience. A key component of this has been the implementation of our new customer platform. The Digital Team was an early adopter of the customer platform for hosting our website, which involved a concentrated period of development, data migration, testing and deployment… Read more Developing our website
We’re excited to say that 250 people have decided to be like Digital Norma and help people get online by becoming an Embedded Digital Champion. It’s so good to see our army of volunteers growing, and we’re so proud to have hit this milestone. Have you met Norma yet? She’s a Dorset resident who works… Read more Join 250 other people and become a Digital Embedded Champion!
How do we channel the creativity we had when we were young into the workplace today? Our tenth Digital Network, the first for 2022 and our first ever hybrid session; invites you to explore that question and more. Helping us will be Dorset entrepreneur Steve Schofield who is leading the innovation team at a rapidly… Read more Classroom creativity to workplace innovation
I joined Dorset Council last July in my first official role as a Service Designer. I am a keen bean with lots to learn, and my interest in working at Dorset started when I was looking at how to formally sidestep into service design. I knew that Dorset was building their user-centred design (UCD) capability,… Read more Joining Dorset Council remotely as a Service Designer
We are taking a fresh approach to how we design and deliver services to provide an efficient and consistent customer experience for Dorset’s residents. To do this we have three work strands: implementation of a new customer platform helping us to move to a ‘customer always, digital first’ approach establishing a ‘One Council Front Door’… Read more Transforming Dorset’s customer experience
Meet Digital Norma – just an ordinary gal who is helping to make a huge difference to people’s lives. We now live in a world where nearly everything is moving online but in Dorset we still have nearly a third of residents who are digitally excluded in some way. One factor in being digitally excluded… Read more Be like Digital Norma and help get more people online
Introduction: When you think of Dorset what springs to mind? Rolling hills, farms, a stunning coastline, Thomas Hardy and a haven for tourists perhaps? With no motorways, no cities and an, on average, older population, the chances are Dorset and digital are not two words you would naturally put together. But you would be wrong…… Read more Celebrating Dorset’s innovative future – #FutureFest21
We’ve used a multi-disciplinary team to deliver our ‘Planning for the Future’ work to create and transform our new Dorset Planning Authority from six legacy councils, following the creation of Dorset Council.
It’s National Apprenticeship Week and here at Digital Dorset, we are very proud to have our very own apprentice digital community manager, Mia Green. Mia, 18, was studying Media at Brockenhurst College when she realised a future in higher education wasn’t for her. In this blog, Mia, from Wimborne, explains why an apprenticeship was the… Read more Young apprentice Mia is helping make a real difference to digital inclusion in Dorset
