We’re excited to say that 250 people have decided to be like Digital Norma and help people get online by becoming an Embedded Digital Champion. It’s so good to see our army of volunteers growing, and we’re so proud to have hit this milestone. Have you met Norma yet? She’s a Dorset resident who works… Read more Join 250 other people and become a Digital Embedded Champion!
You might have seen news items recently celebrating the achievements of Digital Dorset after benefiting from not one, but two major government announcements in a week. ‘Digital Dorset’ reflects the activity in the county to help improve people’s lives by using new and emerging technologies that are designed around their needs. It is about how we use… Read more What is Digital Dorset?
Our brilliant volunteer Digital Champions are helping to make a huge difference to people’s lives. One champion, Andy Taylor, recently helped reconnect a woman with her family via Zoom. And this was the feedback we received from the lady’s NHS Link Worker, Vicky Russell: “I have a patient with mental health issues who has been… Read more A huge thank you to our Digital Champions
A guest blog from Dorset Care Record’s training manager, Catherine Snook, who highlights how digital changes have made information more relevant and easier to use The importance of accessible, digital training content has never been greater than it is today. Here at the Dorset Care Record we have proactively reacted to the Covid-19 pandemic and… Read more Digital training during the Covid pandemic
I will always remember the fear and trepidation I felt on March 18 2020 when the announcement came – all schools were to close. It was difficult to believe the events unfolding around us, this was a situation our generation had never faced. And the worry for my children – and all children’s future –… Read more A tale of two lockdowns – how digital transformed home schooling in the Baker household
Our content redesign project is well underway.
Looking to dive into a new challenge? Digital jobs in Dorset We’re looking for a Senior Content Designer to join our friendly little digital team and help shape future digital services for Dorset. We need someone with great people skills and great project management skills: Senior Content Designer job advert. Our colleagues in Children’s Services… Read more New year new horizons
We have just finished a team re-organisation – to make sure we have the right people in the right roles to effectively support the Digital First project. There’s just one piece of the puzzle missing: a fourth Content Designer. If you are web savvy, with great people skills and an interest in all things digital… Read more We’re hiring!
Understanding our users We use a number of tools to help us understand our users better. Along with things like user testing results, Google Analytics information and key word research, data from our internal search engine lets us lift the lid on what Dorset’s thinking about day by day and week by week. Anticipating… Read more Finding users’ needs in the search box
During November and December 2015 we ran a web survey of dorsetforyou.com, asking for feedback on site content, navigation and the search. Three customers selected from the 640 responses won a £50 M&S voucher for their efforts. Whilst the winners spent their vouchers, we spent time analysing the results. Our hope is to baseline satisfaction in order to… Read more Aiming for 100% very satisfied
