Whilst it has had some additions and tweaks over the past few years, our last major re-working of Dorsetforyou.com was back in 2008. Clearly a lot has changed on the digital landscape since then. Far more users are choosing to interact with their council via digital channels, nearly half of our web visits are now… Read more Choosing the right technical platform
For the past three months we have been working with digital partner FutureGov to explore and firm up our digital plans for the coming years. FutureGov presented us with their final report last week and our Dorsetforyou.com Board, made up of senior staff from our partner councils, considered their recommendations this week. We asked FutureGov… Read more Full steam ahead (nearly)
Today we want to introduce you to a few people: Mildred is 81 and she just wants to enjoy life. She sometimes struggles with technology so she needs webpages that are easy to read and easy to print out Ken is 47 and he runs his own business. He lives on his mobile phone and… Read more Getting persona-l
We are pleased to be able to share our new Design Principles with you. Our team got excited when we first read them through a few weeks ago because we know they’ll help us work smarter with our users and with council services. Now they have been signed off by the Project Board you can… Read more Our design principles start with user needs
In our continuing work with FutureGov, a digital and design company which specialises in creating human-centred technology for the public sector, we’re getting ever closer to designing a new digital platform for dorsetforyou.com. The past few weeks have focused on engaging internally with staff and councillors, and externally with our customers. We recently ran some lunchtime learning… Read more Learning, sharing and listening to our residents
The Friday before last we ran two workshops with staff and councillors from all of the councils represented on Dorsetforyou. We had a great turn out with over 150 people from across the councils, including people from Children’s Services, Adult’s Services Revenue and Benefits, Trading Standards and Highways. For those who couldn’t make it, here’s a brief run… Read more Stakeholder workshops: sharing our work so far
My name’s Matt and I’m the Head of Product Design at FutureGov. For the past few weeks I’ve been working with the Dorsetforyou.com team to help scope the requirements for the new site. Here’s a look at what our team’s been working on over the past four weeks. At the moment, we’re trying to figure… Read more Dorset for (all of) you: four weeks of user-centred design
