{"id":1081,"date":"2022-12-28T09:54:07","date_gmt":"2022-12-28T09:54:07","guid":{"rendered":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/?p=1081"},"modified":"2022-12-28T09:54:07","modified_gmt":"2022-12-28T09:54:07","slug":"dorsets-digital-champions-can-help-people-use-their-christmas-gadget-gifts","status":"publish","type":"post","link":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/2022\/12\/28\/dorsets-digital-champions-can-help-people-use-their-christmas-gadget-gifts\/","title":{"rendered":"Dorset\u2019s Digital Champions can help people use their Christmas gadget gifts"},"content":{"rendered":"

\"Two<\/a>People who received a device for Christmas and are unsure how to use it are being urged to call on Dorset\u2019s volunteer digital champions for help.<\/p>\n

Dorset Council has a team of volunteers who provide both face-to-face and over-the-phone support to anyone who needs help with technical issues \u2013 including how to use and set up a new tablet, smartphone or laptop.<\/p>\n

The volunteer digital champions run advice sessions at libraries and community centres across the county.<\/p>\n

And between 10am and 12 noon every weekday, residents can also get help over the phone by calling the Dorset Digital Hotline on 01305 221048.<\/p>\n

Dorset Council\u2019s portfolio holder for Customer Services, Cllr Laura Beddow, said: \u201cBeing digital and getting online can make people\u2019s lives so much easier.<\/p>\n

\u201cWe would urge anyone who needs help getting to grips with using their new smartphone, tablet or laptop to visit one of our digital advice sessions or call the Digital Hotline.<\/p>\n

\u201cOur volunteer digital champions are incredibly kind, helpful and patient and their advice is helping thousands of Dorset residents.\u201d<\/p>\n

In Dorset, 11% of residents are completely offline and another 20% lack all the essential digital skills needed to get online.<\/p>\n

For some people that means although they like their new Christmas gadget, they just do not know how to make the most use of it.<\/p>\n

Digital champion, Julie Saunders, said: \u201cIf you have received a new device for Christmas or even if you are using an old one, the digital champions are here to help.<\/p>\n

\u201cWe all need help using a computer or device at times so don\u2019t be afraid to ask.<\/p>\n

\u201cWhether you want to learn something new, check that everything is working as it should or even because you are frustrated because the computer just says \u2018no\u2019! \u00a0call or come and see us – we can\u2019t promise to solve every problem, but we\u2019ll have a very good try.\u201d<\/p>\n

To find out where face-to-face digital advice sessions are held go to www.dorsetcouncil.gov.uk\/volunteer-digital-champions<\/a> or call the Digital Hotline on 01305 221048 (Mon to Fri, 10am to noon) for more information and to book.<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

People who received a device for Christmas and are unsure how to use it are being urged to call on Dorset\u2019s volunteer digital champions for help. Dorset Council has a team of volunteers who provide both face-to-face and over-the-phone support to anyone who needs help with technical issues \u2013 including how to use and set… Read more Dorset\u2019s Digital Champions can help people use their Christmas gadget gifts<\/span><\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":1063,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"jetpack_featured_media_url":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/11\/Julie-Saunders-vdc-scaled.jpg","_links":{"self":[{"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/posts\/1081"}],"collection":[{"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/comments?post=1081"}],"version-history":[{"count":1,"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/posts\/1081\/revisions"}],"predecessor-version":[{"id":1082,"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/posts\/1081\/revisions\/1082"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/media\/1063"}],"wp:attachment":[{"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/media?parent=1081"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/categories?post=1081"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/tags?post=1081"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}