{"id":350,"date":"2017-09-28T17:10:28","date_gmt":"2017-09-28T16:10:28","guid":{"rendered":"https:\/\/news.dorsetforyou.gov.uk\/digital-first\/?p=350"},"modified":"2017-09-29T09:52:01","modified_gmt":"2017-09-29T08:52:01","slug":"finding-out-more-about-our-audience","status":"publish","type":"post","link":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/2017\/09\/28\/finding-out-more-about-our-audience\/","title":{"rendered":"Finding out more about our audience"},"content":{"rendered":"<p><a href=\"https:\/\/news.dorsetforyou.gov.uk\/digital-first\/files\/2017\/09\/lego-1044891_1920.jpg\"><img loading=\"lazy\" class=\"alignleft size-full wp-image-352\" src=\"https:\/\/news.dorsetforyou.gov.uk\/digital-first\/files\/2017\/09\/lego-1044891_1920.jpg\" alt=\"\" width=\"1920\" height=\"1080\" srcset=\"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2017\/09\/lego-1044891_1920.jpg 1920w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2017\/09\/lego-1044891_1920-300x169.jpg 300w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2017\/09\/lego-1044891_1920-768x432.jpg 768w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2017\/09\/lego-1044891_1920-1024x576.jpg 1024w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2017\/09\/lego-1044891_1920-720x405.jpg 720w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/a>As well as regularly asking the public for their feedback\u00a0to help us make improvements to the website, we recently put out a\u00a0quick survey for staff and councillors across the Dorsetforyou Partnership.<\/p>\n<p>There was a good spread of responses from all of\u00a0our partner councils across Dorset. Most of what they told us agrees\u00a0what we already know from local people about what we need to change in the new website.<\/p>\n<h2>The key findings from the survey:<\/h2>\n<ul>\n<li>the navigation is confusing with too many levels and options<\/li>\n<li>the site is out-of-date \u2013 although some people like the colour scheme<\/li>\n<li>the search function divides opinion \u2013\u00a0so there is more work for us to do to find out what the issues are<\/li>\n<li>staff like the landing page tiles \u2018switchboard\u2019 style<\/li>\n<li>staff broadly support the principle of a shared site between all the councils<\/li>\n<li>many pages are too wordy\u00a0so there is \u201cinformation overload\u201d<\/li>\n<li>staff want their services to be featured on the home page \u2013 currently we list the top most popular services on the homepage, based on how much web traffic they get<\/li>\n<li>the name \u201cDorsetforyou\u201d &#8211; causes some customer confusion as they\u2019re not sure how to spell it \u2013 Dorset4U? Dorset4You? DFU? D4U?&#8230;.<\/li>\n<li>there is a desire to showcase the county through the website with more images of\u00a0Dorset&#8217;s spectacular countryside and coast<\/li>\n<li>departments need more flexibility in the templates and styles available for them to use<\/li>\n<\/ul>\n<h2>Thank you<\/h2>\n<p>Thank you to everyone who filled in this survey and to all of you who have helped us so far by sharing your thoughts about the website with us.<\/p>\n<p>Whether you have given up your time to talk to one of our team in your local library or leisure centre, or completed\u00a0 a card sorting test\u00a0through Facebook or Twitter, or maybe even came in to the offices to help us test new pages. Everyone\u2019s input is really valuable and there will plenty more opportunities coming up for you to give us your\u00a0feedback and help shape the new website. In the meantime you can always contact us by email: <a href=\"mailto:digitalteam@dorset.gov.uk\">digitalteam@dorset.gov.uk<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As well as regularly asking the public for their feedback\u00a0to help us make improvements to the website, we recently put out a\u00a0quick survey for staff and councillors across the Dorsetforyou Partnership. There was a good spread of responses from all of\u00a0our partner councils across Dorset. Most of what they told us agrees\u00a0what we already know&hellip; <span class=\"kuorinka-read-more\"><a href=\"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/2017\/09\/28\/finding-out-more-about-our-audience\/\" class=\"more-link\">Read more <span class=\"screen-reader-text\">Finding out more about our audience<\/span><\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":352,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[26,27],"jetpack_featured_media_url":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2017\/09\/lego-1044891_1920.jpg","_links":{"self":[{"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/posts\/350"}],"collection":[{"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/comments?post=350"}],"version-history":[{"count":5,"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/posts\/350\/revisions"}],"predecessor-version":[{"id":356,"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/posts\/350\/revisions\/356"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/media\/352"}],"wp:attachment":[{"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/media?parent=350"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/categories?post=350"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/tags?post=350"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}