{"id":829,"date":"2022-01-20T11:23:13","date_gmt":"2022-01-20T11:23:13","guid":{"rendered":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/?p=829"},"modified":"2022-01-26T10:18:03","modified_gmt":"2022-01-26T10:18:03","slug":"from-getting-online-to-improving-your-technical-skills-digital-dorset-is-here-to-help","status":"publish","type":"post","link":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/2022\/01\/20\/from-getting-online-to-improving-your-technical-skills-digital-dorset-is-here-to-help\/","title":{"rendered":"From getting online to improving your technical skills \u2013 Digital Dorset is here to help"},"content":{"rendered":"<p><a href=\"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/skills-montage3562.jpg\"><img loading=\"lazy\" class=\" wp-image-830 aligncenter\" src=\"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/skills-montage3562-300x152.jpg\" alt=\"\" width=\"533\" height=\"270\" srcset=\"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/skills-montage3562-300x152.jpg 300w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/skills-montage3562-1024x519.jpg 1024w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/skills-montage3562-768x389.jpg 768w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/skills-montage3562.jpg 1094w\" sizes=\"(max-width: 533px) 100vw, 533px\" \/><\/a><\/p>\n<p>Did you know that nearly a third of all Dorset Council residents are digitally excluded in some way?<\/p>\n<p>This could be because people cannot afford broadband or devices, poor internet speeds or a lack of digital skills.<\/p>\n<p>Here at Digital Dorset we know just how important being able to get online is.<\/p>\n<p>The pandemic highlighted our reliance on the digital world and the huge advantages it can give people.<\/p>\n<p>And more and more important frontline services are now online \u2013 and this is only going to increase.<\/p>\n<p>Therefore, it is a very worrying statistic that 31% of our residents are excluded or partly excluded from the digital world.<\/p>\n<p>Tackling digital exclusion is a key priority and we have a number of initiatives to help:<\/p>\n<p><strong>Improving digital skills<\/strong><\/p>\n<p>Shopping, requesting a prescription, checking your bank statement, paying bills, filling in forms \u2013 these are just a few of the things we can now all do online.<\/p>\n<p>But what if you have never shopped online or wouldn\u2019t know how to use online banking?<\/p>\n<p>In Dorset we have an amazing team of volunteer digital champions for whom no problem is too big or small.<\/p>\n<figure id=\"attachment_822\" aria-describedby=\"caption-attachment-822\" style=\"width: 356px\" class=\"wp-caption alignleft\"><a href=\"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2021\/10\/digi-champ-03-1-of-1-002-scaled.jpg\"><img loading=\"lazy\" id=\"longdesc-return-822\" class=\" wp-image-822\" src=\"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2021\/10\/digi-champ-03-1-of-1-002-300x220.jpg\" alt=\"Our volunteer digital champions are back in libraries and community centres, helping people with their tech issues.\" width=\"356\" height=\"261\" longdesc=\"https:\/\/news.dorsetcouncil.gov.uk\/digital-first?longdesc=822&amp;referrer=829\" srcset=\"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2021\/10\/digi-champ-03-1-of-1-002-300x220.jpg 300w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2021\/10\/digi-champ-03-1-of-1-002-1024x749.jpg 1024w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2021\/10\/digi-champ-03-1-of-1-002-768x562.jpg 768w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2021\/10\/digi-champ-03-1-of-1-002-1536x1124.jpg 1536w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2021\/10\/digi-champ-03-1-of-1-002-2048x1498.jpg 2048w\" sizes=\"(max-width: 356px) 100vw, 356px\" \/><\/a><figcaption id=\"caption-attachment-822\" class=\"wp-caption-text\">Our volunteer digital champions are back in libraries and community centres, helping people with their tech issues.<\/figcaption><\/figure>\n<p>They can help people set up email accounts, guide them through ordering groceries online and train them on how to use an online banking app.<\/p>\n<p>Our champions can also help people learn to use any device.<\/p>\n<p>The team of volunteers run regular sessions in libraries and community centres and can also give advice over the phone via our Digital Hotline on 01305 221048 (open Mon-Fri, 10am-12 noon). For more details go to: <a href=\"https:\/\/www.dorsetcouncil.gov.uk\/improve-your-digital-skills\/getting-online\">Get online with our volunteer Digital Champions &#8211; Dorset Council<\/a><\/p>\n<p><strong>Get online<\/strong><\/p>\n<p><strong>\u00a0<\/strong>Our Digital Doorway scheme helps get digitally excluded people online.<\/p>\n<p>We are currently assessing more than 100 applications for free tablets or laptops plus up to two years\u2019 worth of data from people that are digitally excluded.<\/p>\n<p><a href=\"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/digital-doorway-03-1-of-1-rs.jpg\"><img loading=\"lazy\" class=\" wp-image-831 aligncenter\" src=\"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/digital-doorway-03-1-of-1-rs-300x204.jpg\" alt=\"\" width=\"405\" height=\"275\" srcset=\"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/digital-doorway-03-1-of-1-rs-300x204.jpg 300w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/digital-doorway-03-1-of-1-rs-1024x696.jpg 1024w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/digital-doorway-03-1-of-1-rs-768x522.jpg 768w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/digital-doorway-03-1-of-1-rs-1536x1044.jpg 1536w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/digital-doorway-03-1-of-1-rs.jpg 1756w\" sizes=\"(max-width: 405px) 100vw, 405px\" \/><\/a><\/p>\n<p>In addition, every person that receives one of our devices is offered support and training on how to use their new device from a volunteer digital champion.<\/p>\n<p>The scheme was opened to\u00a0 those who are 18 or over, live in the Dorset Council area and don\u2019t have access to their own device or data.<\/p>\n<p><strong>Get trained in digital and help others<\/strong><\/p>\n<p>We offer an Embedded Digital Champion training programme for anyone in Dorset who works with members of the public.<\/p>\n<p>You do not have to be a technical whizz to be a great champion but you do require basic digital skills.<\/p>\n<p>This free and fun training will not only help people improve their own digital skills but it will also mean they can help their customers\/users access more services online.<a href=\"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/Become-an-embedded-digital-champion3589-scaled.jpg\"><img loading=\"lazy\" class=\"wp-image-832 aligncenter\" src=\"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/Become-an-embedded-digital-champion3589-208x300.jpg\" alt=\"\" width=\"272\" height=\"393\" srcset=\"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/Become-an-embedded-digital-champion3589-208x300.jpg 208w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/Become-an-embedded-digital-champion3589-710x1024.jpg 710w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/Become-an-embedded-digital-champion3589-768x1107.jpg 768w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/Become-an-embedded-digital-champion3589-1066x1536.jpg 1066w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/Become-an-embedded-digital-champion3589-1421x2048.jpg 1421w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/Become-an-embedded-digital-champion3589-scaled.jpg 1776w\" sizes=\"(max-width: 272px) 100vw, 272px\" \/><\/a><\/p>\n<p>To find out more what it is to be an Embedded Digital Champion and to book yourself on to one of our free training programmes, email <a href=\"mailto:edc@dorsetcouncil.gov.uk\">edc@dorsetcouncil.gov.uk<\/a><\/p>\n<p><strong>Become a skilled fibre engineer and help improve Dorset\u2019s broadband offer<\/strong><\/p>\n<p><a href=\"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/fibre-04-1-of-1-rs.jpg\"><img loading=\"lazy\" class=\" wp-image-833 aligncenter\" src=\"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/fibre-04-1-of-1-rs-300x202.jpg\" alt=\"\" width=\"524\" height=\"353\" srcset=\"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/fibre-04-1-of-1-rs-300x202.jpg 300w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/fibre-04-1-of-1-rs-1024x691.jpg 1024w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/fibre-04-1-of-1-rs-768x518.jpg 768w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/fibre-04-1-of-1-rs-1536x1036.jpg 1536w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/fibre-04-1-of-1-rs.jpg 1763w\" sizes=\"(max-width: 524px) 100vw, 524px\" \/><\/a><\/p>\n<p>Dorset Council has been awarded \u00a320,000 towards\u00a0developing\u00a0a pilot training programme for fibre engineers and help boost broadband provision in the county.<\/p>\n<p>Nationally 63% of premises now have gigabit capable broadband whereas in Dorset the figure is just 15%.<\/p>\n<p>One of the factors affecting this is a lack of fully trained fibre engineers.<\/p>\n<p>If you are interested in training to be a fibre engineer, or if you are an organisation that would like to join the project, email <a href=\"mailto:connectingdorset@dorsetcouncil.gov.uk\">connectingdorset@dorsetcouncil.gov.uk<\/a> for more information.<\/p>\n<p><strong>Join us and help improve Dorset\u2019s digital skills<\/strong><\/p>\n<p><strong>\u00a0<\/strong>The Dorset Digital Skills Partnership is a new force to help improve the county\u2019s digital skills.<\/p>\n<p>This partnership is made up of public, private and voluntary sector organisations.<\/p>\n<p><a href=\"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/Digital-chat.png\"><img loading=\"lazy\" class=\"alignnone size-medium wp-image-834\" src=\"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/Digital-chat-300x195.png\" alt=\"\" width=\"300\" height=\"195\" srcset=\"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/Digital-chat-300x195.png 300w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/Digital-chat-768x499.png 768w, https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/Digital-chat.png 958w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>We are looking for more members to join and help Dorset\u2019s residents and workforce have the digital skills needed to make our county a great place to live, visit and do business in.<\/p>\n<p>For more information email <a href=\"mailto:digitaldorset@dorsetcouncil.gov.uk\">digitaldorset@dorsetcouncil.gov.uk<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Did you know that nearly a third of all Dorset Council residents are digitally excluded in some way? This could be because people cannot afford broadband or devices, poor internet speeds or a lack of digital skills. Here at Digital Dorset we know just how important being able to get online is. The pandemic highlighted&hellip; <span class=\"kuorinka-read-more\"><a href=\"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/2022\/01\/20\/from-getting-online-to-improving-your-technical-skills-digital-dorset-is-here-to-help\/\" class=\"more-link\">Read more <span class=\"screen-reader-text\">From getting online to improving your technical skills \u2013 Digital Dorset is here to help<\/span><\/a><\/span><\/p>\n","protected":false},"author":1907,"featured_media":830,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[48,49,47,57,1],"tags":[43,78,32,53,52],"jetpack_featured_media_url":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/files\/2022\/01\/skills-montage3562.jpg","_links":{"self":[{"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/posts\/829"}],"collection":[{"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/users\/1907"}],"replies":[{"embeddable":true,"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/comments?post=829"}],"version-history":[{"count":3,"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/posts\/829\/revisions"}],"predecessor-version":[{"id":837,"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/posts\/829\/revisions\/837"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/media\/830"}],"wp:attachment":[{"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/media?parent=829"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/categories?post=829"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news.dorsetcouncil.gov.uk\/digital-first\/wp-json\/wp\/v2\/tags?post=829"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}