New system for housing now live
A new system to help customers in need of housing support is now up and running in the Dorset Council area.
Digital champions return to face-to-face advice sessions
Dorset residents can once again get face-to-face advice on any digital queries such as setting up and using devices including phones, tablets and PCs. Digital champions have started to return to Dorset libraries to help people who are struggling to get online. Meanwhile the Digital Hotline will keep running to help people who can’t get… Read more Digital champions return to face-to-face advice sessions
Dorset’s Digital Hotline celebrates its first birthday
A special hotline set up to help people get online during the first lockdown is celebrating its first anniversary. Three lockdowns later and the Dorset Digital Hotline has now helped almost 1,000 people. Behind the hotline is a team of dedicated volunteer Digital Champions who were forced to give up their library clinics when lockdown… Read more Dorset’s Digital Hotline celebrates its first birthday
Calls to Dorset Digital Hotline almost triple during lockdown
A special hotline set up to help people with digital enquiries has seen the number of calls it receives almost triple during this latest lockdown. From January 5 to February 5, the Dorset Digital Hotline received 132 calls – its biggest ever monthly total and nearly three times the average monthly calls it received in… Read more Calls to Dorset Digital Hotline almost triple during lockdown
Dorset’s Digital Hotline can help people use their Christmas gadget gifts
People who received a device for Christmas and unsure how to use it are being urged to contact Dorset’s free Digital Hotline for help. The Dorset Council hotline is manned by a team of Digital Champion volunteers who have already helped hundreds of people get online. It is estimated that 150,000 people in Dorset lack… Read more Dorset’s Digital Hotline can help people use their Christmas gadget gifts
Yule log-on with the help of Dorset Council this Christmas
Dorset’s residents are being urged to help friends and loved ones get online as the country prepares for its first ‘digital Christmas’. Tier 2 Covid-19 restrictions and limited Christmas bubbles will see more people than ever turn to the digital world to help them celebrate the festive season. However, in Dorset, it’s estimated that as… Read more Yule log-on with the help of Dorset Council this Christmas
