Dorset Council has selected Placecube to provide it with, Digital Place, an open digital platform designed to simplify how councils make and re-use local services online.
The Digital Platform is a key enabler for the customer workstream in the Council’s transformation programme, in addition it will support contract convergence and application rationalisation. All of which will improve the customer experience and release savings.
We’re really excited to have Placecube working with us. It’s a new approach for Dorset that will develop over time, but one that will lay the foundations for us to become a modern council. It will help us move away from silo systems, duplicate customer records and reduce the amount of manual intervention and paper we use.
It will allow us to fulfil the commitments to open source development and re-use with other councils that we made when we co-signed the Local Digital Declaration. It will allow us to build services faster giving us the ability to be flexible in a world where the pace of change is only increasing.
Most importantly, we’ll be able to provide people with the services they need, when they need it and in a way that suits them.
Lisa Trickey – Service Manager Digital Strategy & Design
