People who received a device for Christmas and are unsure how to use it are being urged to call on Dorset’s volunteer digital champions for help. Dorset Council has a team of volunteers who provide both face-to-face and over-the-phone support to anyone who needs help with technical issues – including how to use and set… Read more Dorset’s Digital Champions can help people use their Christmas gadget gifts
People who received a device for Christmas and are unsure how to use it are being urged to call on Dorset’s volunteer digital champions for help. Dorset Council has a team of volunteers who provide both face-to-face and over-the-phone support to anyone who needs help with technical issues – including how to use and set… Read more Dorset’s Digital Champions can help people use their Christmas gadget gifts
A free training programme has now recruited and trained 750 special advisors to help Dorset’s digitally excluded residents get online. Called the ‘Embedded Digital Champion (EDC)’ programme, the Dorset Council-run course aims to train 1,000 of the county’s frontline workers by 2023. This is to help make sure no one is left behind in an… Read more Hundreds more people are helping to get Dorset residents online
With 10 million people struggling to get online through a lack of digital skills and a further eight million considering giving up their broadband or mobile data because of the cost-of-living crisis * – never has giving the gift of digital been so important. We are launching a Christmas campaign called #GiveTheGiftOfDigtal and you don’t… Read more Give the gift of digital this Christmas
Dorset Council and its residents are to play an important role in informing how adult social care will be provided in the future. The council was selected to work with the Department of Health and Social Care on a unique partnership to examine how our residents are referred into adult social care and how their… Read more Dorset Council is helping to lead the way to improving adult social care
A new digital initiative to help Dorset’s landlords make their homes more energy efficient has received national recognition. The Dorset Council ‘Minimum Energy Efficiency Savings’ project is a finalist in the Granicus 2022 Digital Public Sector Awards in the ‘new initiative’ category. To find out why, read our case study below. Unlocking the key to… Read more Opening the doors to digital is helping Dorset residents live in more energy efficient homes
For residents in Dorset, Blandford Library is more than just a place to loan books. For many, Blandford library is a community hub and a place to connect. In 2021 the library was upgraded to a gigabit-capable network, making buffering screens a thing of the past. Before gigabit broadband systems in the library were slow,… Read more Connecting libraries to next generation broadband benefits the whole community
In February I was given the following challenge statement with a view to doing some initial discovery work around our current Newsroom, its environment, and how it could link to our new customer platform which is currently being developed. “To design and develop a new online newsroom, which shares all the council’s news stories, communications,… Read more Redesigning our Newsroom
Meet Brenda and Julie. Brenda is a Verwood resident who recently decided to learn some new digital skills. Julie is one of our volunteer digital champions, operating out of Verwood library, and has been helping Brenda. So what made Brenda book a digital champion session? She explained: “I’ve been retired 14 years. Obviously, technology has… Read more It’s never too late to learn new skills! Meet Brenda and Julie
Digital Dorset has received more national recognition after being shortlisted in the prestigious Connected Britain Awards in the Smart Place category. From helping thousands of Dorset’s digitally excluded residents get online to ground-breaking innovation projects, our work is fast becoming a blueprint for rural areas of the UK and beyond. Here’s how Dorset Council, and… Read more Digital Dorset shortlisted in national awards
