People who received a device for Christmas and are unsure how to use it are being urged to call on Dorset’s volunteer digital champions for help. Dorset Council has a team of volunteers who provide both face-to-face and over-the-phone support to anyone who needs help with technical issues – including how to use and set… Read more Dorset’s Digital Champions can help people use their Christmas gadget gifts
People who received a device for Christmas and are unsure how to use it are being urged to call on Dorset’s volunteer digital champions for help. Dorset Council has a team of volunteers who provide both face-to-face and over-the-phone support to anyone who needs help with technical issues – including how to use and set… Read more Dorset’s Digital Champions can help people use their Christmas gadget gifts
A free training programme has now recruited and trained 750 special advisors to help Dorset’s digitally excluded residents get online. Called the ‘Embedded Digital Champion (EDC)’ programme, the Dorset Council-run course aims to train 1,000 of the county’s frontline workers by 2023. This is to help make sure no one is left behind in an… Read more Hundreds more people are helping to get Dorset residents online
For residents in Dorset, Blandford Library is more than just a place to loan books. For many, Blandford library is a community hub and a place to connect. In 2021 the library was upgraded to a gigabit-capable network, making buffering screens a thing of the past. Before gigabit broadband systems in the library were slow,… Read more Connecting libraries to next generation broadband benefits the whole community
In February I was given the following challenge statement with a view to doing some initial discovery work around our current Newsroom, its environment, and how it could link to our new customer platform which is currently being developed. “To design and develop a new online newsroom, which shares all the council’s news stories, communications,… Read more Redesigning our Newsroom
Meet Brenda and Julie. Brenda is a Verwood resident who recently decided to learn some new digital skills. Julie is one of our volunteer digital champions, operating out of Verwood library, and has been helping Brenda. So what made Brenda book a digital champion session? She explained: “I’ve been retired 14 years. Obviously, technology has… Read more It’s never too late to learn new skills! Meet Brenda and Julie
The Festival of the Future is now less than 2 months away! We recently recorded a podcast about the event with the organisers, you can listen to the full conversation by clicking here, or you can also read the write-up below. You can also get booked into the event by clicking here. What is the… Read more Festival of the Future AMA – what is it all about?
This year’s Festival of the Future will take place 10-14 October, and bookings are now live! This year we’ll be in Dorchester, Ferndown, Winfrith, Bridport and Weymouth, talking about some of the most exciting digital innovation happening in Dorset. The event is free to attend and you can choose whether you attend online or… Read more Festival of the Future 2022 | Official Trailer
The county’s first-ever live and interactive coding day for school children will be held on 15th September, as part of national coding week. The event will inspire children about the potential of coding for their increasingly digital futures. Coding is a great skill for future employment opportunities; it develops problem-solving techniques and encourages creativity and… Read more Dorset’s first dedicated coding day for school children to be held this autumn
Meet Camille Hall, a council customer services officer for 16 years. Camille wasn’t sure how extra training could benefit her, that was until she tried our new – and free – online embedded digital champion training. “I wasn’t sure what the training would involve, I already digitally assist customers in my role as a customer… Read more Why extra training can improve your customer service skills even more
