Using the Dorset Care Record stops duplication and helps provide the latest information about a person’s health and social care details, according to one Dorset mental health professional.
Roxy Shannahan-Creasey, Dorset Council approved mental health professional, said she had used the Dorset Care Record (DCR) more than a dozen times to get the latest information about her clients.
Roxy, who works out of the Ferndown local office in East Dorset, said she found the DCR particularly useful as it meant she no longer has to go through the complex care navigator system at GP practices in the county, which often takes a lot of time.
As she deals with service users who often lack mental health capacity and go from one crisis to another, Roxy says it is helpful to go to the DCR to find the most immediate information available.
“I use the RiO system (community and mental health), Mosaic (adult services) and the DCR to see what’s going on. I like the DCR because it stops duplication of information and means that we don’t have to constantly ask people the same question, which gets people really fed-up.
“Dealing with people with cognitive impairment, it’s also useful to go back and see what they said in the past,” she added.
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