Growing the Dorset Care Record

The launch of the maternity clinical pathway for midwives and health visitors has helped push the number of records accessed through the Dorset Care Record during December to more than 4,000.

Latest figures, provided by our tech company Orion Health, show there were 4,131 records accessed during December – a jump of 44.6% on November’s figures (2,856).

The December figure was more than 1,000 higher than any previous month since the DCR launched in February 2018.

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Have you heard about the Dorset Care Record and images of health and social care staff

DCR: Halting duplication and obtaining the latest information

Using the Dorset Care Record stops duplication and helps provide the latest information about a person’s health and social care details, according to one Dorset mental health professional.

Roxy Shannahan-Creasey, Dorset Council approved mental health professional, said she had used the Dorset Care Record (DCR) more than a dozen times to get the latest information about her clients.

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The Dorset Care Record journey – Lesson learnt from implementing the DCR

The Integrated Care System in Dorset selected Orion Health in April 2017 to power the Dorset Care Record. The first iteration went live in February 2018. In this video, our technical solutions architect Andy Hadley and Channel 3 Director of Programmes Matthew Jones talked through some of the challenges that needed to be overcome to get the record to where it is now.

Matthew and Andy talk through the role of the partnership, technical considerations, governance and consent and look at upcoming developments, including care pathways and a citizen portal.

Improving the safety and welfare of Dorset’s residents

One of the first local authority members of staff to use the Dorset Care Record believes the system provides important information about the safety and welfare of people receiving treatment in the county.

Julie Phillips, senior service support officer at Dorset Council’s Purbeck local office, said she had been one of the first DCR early adopters:

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Engagement leaflet

Engaging with hard to reach groups

As part of our engagement with some of Dorset’s newest communities, we’ve now translated our Better Informed means Better Care leaflet into a number of different languages.

The leaflet is now available in Kurdish, Arabic, Pashto and the Tigrinya language following requests from one our partners – Bournemouth, Christchurch and Poole (BCP) Council.

Our leaflet is also available in Polish, Urdu and Mandarin thanks to the work of Bournemouth-based translation company Bostico International.

If you require electronic copies of the Better Informed means Better Care leaflet, which contains our opt-out form, please send an email to dorsetcarerecord@dorsetcc.gov.uk , write to us at The Dorset Care Record Partnership, County Hall, Colliton Park, Dorchester, Dorset DT1 1XJ or ring our helpline on 0845 200 0026.

DCR: Our Journey so far….

We’ve updated our infographic which highlights the progress of the Dorset Care Record (DCR) as we enter a new decade.

The infographic provides a wealth of information about what is currently in the DCR, its current users and usage, numbers of records accessed and people who have decided to opt out and amount of engagement events that have taken place.

For example, we had 2,856 unique records viewed last month by more than 1,000 authorised and qualified health and care professionals following completion of training with 83 GP practices feeding data into the DCR.

We’ll be updating this again mid-year to show the ongoing progress taking place.

DCR logo

Dorset Care Record: A Review of the Year and look ahead to 2020

Tackling issues such as information sharing and sensitive patients by bringing together an agreed common approach among Dorset Care Record partners has been one of the year’s highlights for programme manager Elizabeth McEleney.

Elizabeth feels that this clear approach has helped overcome obstacles and helped build a strong foundation and greater confidence to help deliver a range of additional functionality for the DCR.

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How to access your medical and care records

GENERAL INFORMATON

Individuals have the right to obtain a copy of their medical or care records, in accordance with the Data Protection Act 2018 (GDPR).This is known as a Subject Access Request (SAR) or right of access.

This request can be made in writing or verbally – most large organisations have a form that they prefer to be completed as it ensures they have all the correct information to complete the request.

A request should be responded to within one month, although in exceptional circumstances this can be extended to two months.

A fee cannot be charged for this service unless the request is excessive, manifestly unfounded or an individual repeats a request already completed. If a fee is charged it must be a ‘reasonable fee’ and the individual notified of this charge at the earliest opportunity.

A SAR can be refused if the request is manifestly unfounded or excessive.

Proof of identity may be requested prior to the SAR being undertaken.

Further information can be found on the Information Commissioners (ICO) website

https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-of-access/

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Durdle Door

An Issue of Social Justice – Sharing health and care records in Dorset

The Dorset Care Record is a good example of how shared care records become more effective as they mature. It has just gone life with a clinical maternity pathway for practitioners and will be considering implementing Orion Health Medicines next year. However, communications and engagement manager Tony McDougal told a recent King’s Fund event that there is more to do.

Large-scale digital care record projects can take time to find their feet. Yet, once they move from “seeing to doing” – from giving clinicians a “view” of information held in different IT systems to using it to actively improve care – they can take off rapidly.

The Dorset Care Record is just at that point. Having spent two years integrating hospital and GP information using the Orion Health Amadeus open platform, it has just gone live with its first pathway: a clinical maternity pathway that will support Dorset’s pioneering Better Births project.

To read more about Tony’s six key takeaway messages  – go to Orion Health’s blog page – https://blog.orionhealth.com/an-issue-of-social-justice/