Andy Cowling, DCR head of service

Dorset Care Record – Review of the Year 2023

In our final think-piece of 2023, our Head of Service Andy Cowling looks back at some of the success stories of the past year and ahead to some of the interoperability plans to further enhance the Dorset Care Record.

Well, here we are again, this is the 4th annual review that I’ve done for the Dorset Care Record (DCR) programme and – as usual – it doesn’t seem that long ago that I wrote last year’s!
Continue reading “Dorset Care Record – Review of the Year 2023”

Dorset Care Record logo

Dorset Care Record Stakeholder Update – Spring 2023

Welcome to our latest stakeholder update about progress of the Dorset Care Record. This will be my last update as I have moved to become a Communications Business Partner for Adults and Housing at Dorset Council.

Two adult hospices join our shared care record

Two of Dorset’s adult hospices – Lewis Manning Hospice Care at Poole and Dorchester-based Weldmar Hospice have joined the Dorset Care Record (DCR). They will be able to provide end of life care information for our core partners as well health and social care organisations across the county.

Two hospices for adults join the Dorset Care Record – Dorset Care Record (dorsetcouncil.gov.uk) Continue reading “Dorset Care Record Stakeholder Update – Spring 2023”

Tony McDougal

Keeping eyes on the goal…

Our communications and engagement manager Tony McDougal has been involved with the Dorset Care Record since its launch 5 years ago. In his farewell piece, he highlights the triumphs and frustrations encountered on the shared care record’s journey.

It’s been an amazing five years. A privilege to provide the communications, engagement and at times, training, for our shared care record. There have been many mountains to climb. Valleys to tumble into. But buoyed by an incredibly resilient and supportive team, we have become a mature and sought-after care record.

It hasn’t always been so. We hadn’t, perhaps naively, anticipated issues around consent. Every partner had a different opinion. Council adult services, well versed in asking for consent every time they saw a patient, were at odds with acute hospitals Emergency Departments. ED clinicians said it was impossible to ask for consent for someone being carried in unconscious on a Friday night. Continue reading “Keeping eyes on the goal…”

Dorset Council

Dorset Council adult alerts added to the Dorset Care Record

Adult alerts from Dorset Council have been added to the Dorset Care Record (DCR) from today.

The new feed will allow GPs and other health professionals to know whether adult social care is involved with a specific patient and in what circumstance, based upon the alert that is now available in the system.

Sharing this type of information can also enable early interventions to prevent the escalation of risk, coordinate effective and efficient responses across our health and social care partnership and prevent abuse and harm that may increase the need for care and support. Continue reading “Dorset Council adult alerts added to the Dorset Care Record”

Dorset County Hospital

Additional alerts from DCH available in the DCR

Nearly 70 alerts have been added to the Dorset Care Record this week by one of our key health partners, Dorset County Hospital (DCH). The additional alerts, which have been added to an existing feed, include allergy alert types, such as hay fever, latex, house dust, bees and wasps and adhesives, to help increase awareness among clinicians.

Other alerts that have been added include those around specific medical conditions, including possible cases of tuberculosis and previous pressure ulcer alerts, Munchausen syndrome and mental disorders, child safeguarding and social alerts, such as patient notes, armed forces information and patients who have multiple aliases.

The additional alerts mean that DCH now provides nearly 100 different alerts into the shared care record.

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myDCR logo for the DCR patient portal

Piloting myDCR – Our Patient Portal: Mark’s story

Since the summer we have been piloting our patient portal, myDCR, involving more than 200 residents across Dorset, trialling different elements with specific patients. In our final case study of the year, Mark talks about how he has found myDCR and improvements he’d like to see.

Mark first heard about myDCR via an email invite to sign up from his Dorset County Hospital clinician Rebecca, who works at the Dorchester Diabetes Centre.

He was invited to trial the sharing of images and photographs, sent by the podiatry clinic, and found the initial sign-up process was simple to access from the link supplied in the invitation email. Continue reading “Piloting myDCR – Our Patient Portal: Mark’s story”

NHS England logo

New webinar: Shared Care Records – Top tips for Benefits Realisation Management

We are delighted to welcome Gareth Curt, NHS England Shared Care Records Programme Benefits Analyst, who will lead our next webinar on Wednesday 18 January from 1pm.

His focus will be around the purpose of Benefits Realisation Management (BRM) and the different roles we all play in delivering effective change. They will explore how BRM is applied  against reality, discussing the challenges faced and top tips for doing BRM well. By the end of the session, attendees will hopefully have a better understanding of the value of a benefits-led approach in helping create and drive stories for change.

For invite, please contact Tony McDougal, DCR Communications and Engagement Manager – tony.mcdougal@dorsetcouncil.gov.uk

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Andy Cowling, DCR head of service

Dorset Care Record – Review of the Year 2022

In our final think-piece of 2022, our Head of Service Andy Cowling looks back at some of the success stories of the past year and ahead to some of the interoperability plans to further enhance the Dorset Care Record

I can’t believe that it has been 12 months since I was asked to write the last one of these – time certainly flies in the world of the Dorset Care Record (DCR).

First off, let’s look at some of our key statistics for the year:

  1. We have increased our average daily uses from 2,000 to over 3,000 which shows a significant 50% improvement
  2. We have generated over £2.7m in non-cash releasing benefits for the Dorset system
  3. We have managed to surpass a major milestone in training over 5,000 health and social care professionals
  4. We have delivered nine pilots, involving real patients, for our patient portal myDCR.

These statistics will grab the headlines and myself and the team are rightly proud of them but they don’t tell the whole story – just the end results of all of the hard work that the PMO, Orion Health and our partners put into the programme every day. Continue reading “Dorset Care Record – Review of the Year 2022”

DCR logo

Automatic publishing of documents available through DCR

We have over the weekend successfully introduced several new features into the Dorset Care Record:

Automatic publishing of documents.

Documents such as inpatient discharge summaries and clinical letters can now be automatically made available to patients in myDCR following the release 9 deployment.  This is important as it is one of the key enablers for rolling out the patient portal (myDCR) to a wider audience.  After the release, the acute hospitals will be able to decide which documents can be published automatically.  It is anticipated that in the first instance, this will include clinic letters for diabetes and rheumatology and results for cancer patients using the remote monitoring service and inpatient discharge summaries. Continue reading “Automatic publishing of documents available through DCR”