Andy Cowling, DCR head of service

Dorset Care Record – Review of the Year 2023

In our final think-piece of 2023, our Head of Service Andy Cowling looks back at some of the success stories of the past year and ahead to some of the interoperability plans to further enhance the Dorset Care Record.

Well, here we are again, this is the 4th annual review that I’ve done for the Dorset Care Record (DCR) programme and – as usual – it doesn’t seem that long ago that I wrote last year’s!
Continue reading “Dorset Care Record – Review of the Year 2023”

Tony McDougal

Keeping eyes on the goal…

Our communications and engagement manager Tony McDougal has been involved with the Dorset Care Record since its launch 5 years ago. In his farewell piece, he highlights the triumphs and frustrations encountered on the shared care record’s journey.

It’s been an amazing five years. A privilege to provide the communications, engagement and at times, training, for our shared care record. There have been many mountains to climb. Valleys to tumble into. But buoyed by an incredibly resilient and supportive team, we have become a mature and sought-after care record.

It hasn’t always been so. We hadn’t, perhaps naively, anticipated issues around consent. Every partner had a different opinion. Council adult services, well versed in asking for consent every time they saw a patient, were at odds with acute hospitals Emergency Departments. ED clinicians said it was impossible to ask for consent for someone being carried in unconscious on a Friday night. Continue reading “Keeping eyes on the goal…”

Dorset County Hospital

Additional alerts from DCH available in the DCR

Nearly 70 alerts have been added to the Dorset Care Record this week by one of our key health partners, Dorset County Hospital (DCH). The additional alerts, which have been added to an existing feed, include allergy alert types, such as hay fever, latex, house dust, bees and wasps and adhesives, to help increase awareness among clinicians.

Other alerts that have been added include those around specific medical conditions, including possible cases of tuberculosis and previous pressure ulcer alerts, Munchausen syndrome and mental disorders, child safeguarding and social alerts, such as patient notes, armed forces information and patients who have multiple aliases.

The additional alerts mean that DCH now provides nearly 100 different alerts into the shared care record.

Ends

myDCR logo for the DCR patient portal

Piloting myDCR – Our Patient Portal: Mark’s story

Since the summer we have been piloting our patient portal, myDCR, involving more than 200 residents across Dorset, trialling different elements with specific patients. In our final case study of the year, Mark talks about how he has found myDCR and improvements he’d like to see.

Mark first heard about myDCR via an email invite to sign up from his Dorset County Hospital clinician Rebecca, who works at the Dorchester Diabetes Centre.

He was invited to trial the sharing of images and photographs, sent by the podiatry clinic, and found the initial sign-up process was simple to access from the link supplied in the invitation email. Continue reading “Piloting myDCR – Our Patient Portal: Mark’s story”

Andy Cowling, DCR head of service

Dorset Care Record – Review of the Year 2022

In our final think-piece of 2022, our Head of Service Andy Cowling looks back at some of the success stories of the past year and ahead to some of the interoperability plans to further enhance the Dorset Care Record

I can’t believe that it has been 12 months since I was asked to write the last one of these – time certainly flies in the world of the Dorset Care Record (DCR).

First off, let’s look at some of our key statistics for the year:

  1. We have increased our average daily uses from 2,000 to over 3,000 which shows a significant 50% improvement
  2. We have generated over £2.7m in non-cash releasing benefits for the Dorset system
  3. We have managed to surpass a major milestone in training over 5,000 health and social care professionals
  4. We have delivered nine pilots, involving real patients, for our patient portal myDCR.

These statistics will grab the headlines and myself and the team are rightly proud of them but they don’t tell the whole story – just the end results of all of the hard work that the PMO, Orion Health and our partners put into the programme every day. Continue reading “Dorset Care Record – Review of the Year 2022”

Katy George

Utilising the Dorset Care Record – a perspective from medicines management

University Hospitals Dorset (UHD) Medicines Management Technician Katy George has been using the Dorset Care Record for the past two years, after hearing of its benefits from colleagues.

Complementing the role of hospital pharmacists, Katy is involved in supplying medication to patients while they are in hospital, in preparation for their discharge; counselling patients on their past and current medication; carrying out technical checks and liaising with members of the multidisciplinary team to ensure a safe and efficient service.

Katy uses the DCR hundreds of times a month to complete medicine reconciliation and drug histories of patients, updating medicines data from GPs and discharge letters. Continue reading “Utilising the Dorset Care Record – a perspective from medicines management”

Orion Health customer conference in Bristol

“Ensuring the right patient gets the right care in the right place at the right time..”

The theme of the Orion Health customer conference in Bristol earlier this month was on building on the shared care records to make healthcare more efficient for organisations and clinicians, to coordinate care for patients and to move towards population health management approaches. Our Communications lead Tony McDougal reports.

Covid-19 has accelerated changes and the digitalisation of healthcare with a strong focus on data to improve the health and care experience for both clinicians and patients.

Newly appointed Orion Health Chief Executive Officer Brad Porter said around the world, countries were releasing data strategies that focus on the need to make healthcare more equitable and accessible to those who it need it most. Continue reading ““Ensuring the right patient gets the right care in the right place at the right time..””

Project manager Theresa Smith with Orion Health's Vianney Chauvineau and Bruce Horne

New Zealand Orion Health product director meets our staff

New Zealand Orion Health Product Director Vianney Chauvineau this week spent a day meeting the Dorset Care Record team and the Integrated Care System’s Enterprise Digital Architect Graham Sheppard.

Chauvineau, who is meeting customer clients across Europe, visited with Orion Health’s UK and Ireland Product Owner Bruce Horne to discuss the progress of the diabetes pathway, our fledgling patient portal, myDCR roadmap and future product developments. Continue reading “New Zealand Orion Health product director meets our staff”

Blog author, Orion Health's senior project manager Doug Robertson

myDCR joins leading patient engagement solutions around the world

Orion Health’s Senior Project Manager Doug Robertson looks at how myDCR will become the firm’s first patient portal in England and highlights some of the benefits arising. 

Enabling patient engagement is a key priority for Orion Health. While we work with 60+ shared care records globally, relatively few of these have embarked on digital patient engagement programmes.

It has been a privilege to work with the team at My Dorset Care Record (myDCR), particularly given that it is the first implementation of our patient portal technology in England. myDCR expects to deliver wide-ranging benefits to  both patients and health care staff. Continue reading “myDCR joins leading patient engagement solutions around the world”