GENERAL INFORMATON
Individuals have the right to obtain a copy of their medical or care records, in accordance with the Data Protection Act 2018 (GDPR).This is known as a Subject Access Request (SAR) or right of access.
This request can be made in writing or verbally – most large organisations have a form that they prefer to be completed as it ensures they have all the correct information to complete the request.
A request should be responded to within one month, although in exceptional circumstances this can be extended to two months.
A fee cannot be charged for this service unless the request is excessive, manifestly unfounded or an individual repeats a request already completed. If a fee is charged it must be a ‘reasonable fee’ and the individual notified of this charge at the earliest opportunity.
A SAR can be refused if the request is manifestly unfounded or excessive.
Proof of identity may be requested prior to the SAR being undertaken.
Further information can be found on the Information Commissioners (ICO) website
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