Cath Marsh, UHD eye consultant

Keeping an eye on the Dorset Care Record

Patient safety in one of the region’s largest eye units is being enhanced thanks to additional information being picked up by consultants from the Dorset Care Record.

Consultant ophthalmologist Cath Marsh has been an eye consultant at the University Hospitals Dorset since 2003, specialising in paediatric ophthalmology and oculoplastics (eye plastic surgery). She is one of the consultants in charge of the Eye Emergency department, which in most years sees around 20,000 visitors a year. Continue reading “Keeping an eye on the Dorset Care Record”

Cathy Hopkins, health and social care coordinator Dorset HealthCare

Additional DCR information making a difference for NHS Health and Social Care Coordinator

Finding information swiftly through the Dorset Care Record is helping a Dorset HealthCare worker, as it provides vital, accurate information about patient care and saves time for busy health professionals, GP’s and acute hospital staff.

Cathy Hopkins has been working at the Mid-Dorset hub in Dorchester for the past two years as a health and social care coordinator after 5 years working in human resources at the then Royal Bournemouth and Christchurch Hospitals. Continue reading “Additional DCR information making a difference for NHS Health and Social Care Coordinator”

Pharmacist dispsensing at a counter

IT Case Study: Community pharmacies accessing the Dorset Care Record system

Community pharmacy contractors in Dorset are connecting to health and social care records held within the Dorset Care Record (DCR), a type of shared care record delivered as part of the Local Health and Care Record (LHCR).

Background

Primary care professionals, including community pharmacists, have been creating electronic records of their interactions with patients for many years. Previous consideration was given to the NHS creating a national comprehensive records system, collating information from different types of care settings, but the NHS Long Term Plan changed the focus to continuing and expanding the LHCR projects being undertaken across England.

Shared care records pull together information on a patient from several sources, such as GP and hospital records, so they contain extra information compared to the NHS Summary Care Record. In time it is hoped that pharmacy systems may be able to display medicines information from shared care records and more professionals across multiple care settings will be able to share their patient records held in their clinical systems via shared care records.

Continue reading “IT Case Study: Community pharmacies accessing the Dorset Care Record system”

DoLS team at BCP

Dorset Care Record: Allowing colleagues to work more efficiently

Over the past few months, usage of the Dorset Care Record (DCR)  at Bournemouth Christchurch and Poole (BCP) Council has been growing strongly. We caught up with Carol Bensley, BCP Council Deprivation of Liberty Safeguards (DoLS) business support officer, who accessed the highest number of records across the DCR partnership last month.

Carol is a firm advocate of the DCR: “I absolutely love using DCR; it makes my job so much easier and allows me and my colleagues to work more efficiently. Whether that’s checking which ward a patient is on in hospital, or even just double checking a home address for someone who is currently unknown to BCP – to ensure that they qualify for the services available. Continue reading “Dorset Care Record: Allowing colleagues to work more efficiently”

lady in mask

Hospital pharmacists help drive up use of the Dorset Care Record

Additional information around medications has led to a huge rise in hospital pharmacists using the DCR – three of the top eight users at Dorset County Hospital can be found at the Dorchester-based pharmacy.

Jiapei Ong became interested in pharmacy while talking to her cousin, a pharmacist in Malaysia. She  liked the way pharmacists worked with patients to improve their care. Jiapei then studied at Nottingham University, ahead of a pre-registration community pharmacy stint around Scunthorpe in North Lincolnshire.

Jiapei moved to Dorset County Hospital last summer and is one of 20-30 pharmacists, working with patients in the wards and providing cover in the dispensary. Continue reading “Hospital pharmacists help drive up use of the Dorset Care Record”

Dorset Council logo

DCR – Providing reassurance for case support coordinators

Greater integration with health care colleagues, financial efficiencies in cash-strapped times and a reassurance that the information is correct are three benefits being accrued by using the Dorset Care Record, according to a local authority adult services employee.

Sharon Guppy, Case Support Co-Ordinator at Dorset Council, works closely with social workers and occupational therapists and has found the Dorset Care Record invaluable: Continue reading “DCR – Providing reassurance for case support coordinators”

Case studies come from a range of Our Dorset partners

Case study analysis: Why partners are using the DCR and how they are benefitting

With 1,700 trained health and social care professionals now able to use the Dorset Care Record (DCR) and 11,400 records accessed last month, we’ve been looking at the areas where partners find real benefits and highlighting comments made in recent case studies.

Preliminary analysis over the past few months has shown that the DCR is widely used by pre-admittance and pre-op clinicians and by specialist respiratory, kidney and heart consultants across our three acute hospitals.

Across our two local authorities, there is also consistently heavy use from Mental Capacity Act and Deprivation of Liberty Safeguard teams as well as occupational therapists, physiotherapists and social workers.

Additional information to help professionals better understand people’s medical history and current situation and quicker, more up to date details, enabling better coordinated and safer care, are often cited as reasons for people using the DCR.

Here are some comments from partner case studies from across the Our Dorset partnership: Continue reading “Case study analysis: Why partners are using the DCR and how they are benefitting”

Dorset Council logo

How Dorset Council’s Mental Capacity Act team are using the Dorset Care Record

The Mental Capacity Act (MCA) came into force in 2007. It is designed to protect and restore power to those vulnerable people who may lack capacity to make certain decisions, due to the way their mind is affected by illness or disability, or the effects of drugs or alcohol. The MCA also supports those who have capacity and choose to plan for their future.

We asked the MCA team at Dorset Council how the Dorset Care Record  (DCR) is helping them in their day to day work and here are their replies:

Val: “It has been useful to check on whether people have been discharged from hospital as it has the information very quickly. I was also recently able to find out that a person who moved out of our area had died… and was still on our Deprivation of Liberty Safeguards (DOLS) waiting list. This information was not on Mosaic (Dorset Council’s adults system), so I was able to click straight onto the DCR tab for the update. Also (it) can confirm a diagnosis has been made of a mental disorder, eg. dementia and when.”

Continue reading “How Dorset Council’s Mental Capacity Act team are using the Dorset Care Record”

Liz Eaton, PA to a consultant psychiatrist at Dorset HealthCare

Dorset Care Record – Helping people with learning difficulties

Information gleaned from the Dorset Care Record is helping provide consultant psychiatrists treating patients with learning difficulties with real time additional information that they might have to wait hours or even days for.

Liz Eaton, PA to a consultant psychiatrist, said she goes to the Dorset Care Record as the first port of call to look for blood test results and other GP investigations, such as heart rates and whether the patient is smoking or drinking.

Continue reading “Dorset Care Record – Helping people with learning difficulties”