Engagement leaflet

Dorset Care Record Stakeholder Update – July 2020

Over the next month, community and mental health records from Dorset HealthCare University NHS Trust (DHC) are being fed into the Dorset Care Record (DCR).

Demographic information, which includes the name, date of birth, address, next of kin, NHS number and ethnicity of Dorset’s residents and inpatient and outpatient (attendance) details held by Dorset HealthCare are the first records to go live.

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Healthwatch Dorset logo

Better sharing of health records between NHS and care services – a consumer view

In our latest blog, Healthwatch Dorset’s manager Louise Bate considers the feedback the organisation gathers from local people and the benefits of joined up health and social care records

Healthwatch Dorset offers an independent way for local people to ask questions about health and social care services and give their feedback. We’re a small team – 4 members of staff, plus a fantastic group of 120 volunteers working across the county. We use all the feedback we gather, through community engagement, social media, press, events and focus groups to improve local services. You can read more about our work in our latest Impact Report: https://healthwatchdorset.co.uk/wp-content/uploads/HWDorset-Annual-Report-2019-20-finalLr2.pdf

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BCP Council logo

Bournemouth Christchurch and Poole Council (BCP) goes live with Single Sign On for Dorset Care Record

One of our local authority partners, Bournemouth Christchurch and Poole Council (BCP), has today introduced Single Sign On for staff accessing Dorset Care Record (DCR) information.

All current DCR users who have access to Mosaic (adult services system) have – since earlier this spring – been able to send demographic information as an electronic feed into the DCR.

Now, they will be able to go straight into the DCR system at a touch of a button. Launching DCR with user and person context will save professionals time, with one click getting to the relevant record. It will ensure that people will have a safe and slick journey through the service and will only have to “tell their story once”. Continue reading “Bournemouth Christchurch and Poole Council (BCP) goes live with Single Sign On for Dorset Care Record”

Dorset Council logo

How Dorset Council’s Mental Capacity Act team are using the Dorset Care Record

The Mental Capacity Act (MCA) came into force in 2007. It is designed to protect and restore power to those vulnerable people who may lack capacity to make certain decisions, due to the way their mind is affected by illness or disability, or the effects of drugs or alcohol. The MCA also supports those who have capacity and choose to plan for their future.

We asked the MCA team at Dorset Council how the Dorset Care Record  (DCR) is helping them in their day to day work and here are their replies:

Val: “It has been useful to check on whether people have been discharged from hospital as it has the information very quickly. I was also recently able to find out that a person who moved out of our area had died… and was still on our Deprivation of Liberty Safeguards (DOLS) waiting list. This information was not on Mosaic (Dorset Council’s adults system), so I was able to click straight onto the DCR tab for the update. Also (it) can confirm a diagnosis has been made of a mental disorder, eg. dementia and when.”

Continue reading “How Dorset Council’s Mental Capacity Act team are using the Dorset Care Record”

David Way

Tips for video-conferencing in a Covid-19 world

We are all using social media and video conferencing tools to communicate with friends, family and work in the Covid-19 era. Our Information Governance lead David Way highlights some tips to help us work more securely online

I joined the programme board of the Dorset Care Record just under two years ago having recently started work at Dorset HealthCare University NHS Foundation Trust as their Information Governance manager and Data Protection Officer.

It was an interesting time to join the project as the big changes in data protection law, the General Data Protection Regulation, or GDPR, as it is better known, had come into place. There was a need for the project to ensure it was compliant with GDPR and the new Data Protection Act 2018.

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Liz Eaton, PA to a consultant psychiatrist at Dorset HealthCare

Dorset Care Record – Helping people with learning difficulties

Information gleaned from the Dorset Care Record is helping provide consultant psychiatrists treating patients with learning difficulties with real time additional information that they might have to wait hours or even days for.

Liz Eaton, PA to a consultant psychiatrist, said she goes to the Dorset Care Record as the first port of call to look for blood test results and other GP investigations, such as heart rates and whether the patient is smoking or drinking.

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A picture of a Pharmacy sign

Community pharmacies to join the Dorset Care Record

Up to 150 community pharmacies across the county are to be given access to health and social care records held within the Dorset Care Record (DCR)

This will give them up to date records in a transparent and easy to understand way – particularly important in this current time.

Pharmacies are the first sector outside the acute and community hospital and social care settings to be given access to the DCR and the move has been fast-tracked due to the COVID-19 pandemic.

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Natalie Harper, Dorset County Hospital Respiratory Nurse Consultant

Dorset Care Record – Helping safeguard vulnerable patients and saving money

Understanding the medications that members of the public are taking and also potentially safeguarding vulnerable patients have been two areas where the Dorset Care Record has helped a Respiratory Nurse Consultant.

Natalie Harper has been working at Dorset County Hospital for the past 11 years, and prior to this, she worked in primary care for nearly two decades – both in the county and further afield.

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Dorset Council logo

DCR – Helping with Reablement checks following discharge from hospital

Dorset Council adult access team members are using the Dorset Care Record while carrying out “91 Day Reviews”.

These telephone reviews are undertaken 91 days after a person has started having reablement care at home following discharge from hospital. They are a type of welfare check to see if they are still living at home and managing around the house, and have not returned to hospital or moved into a care home.

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