Dorset Care Record logo in green and blue

Handling and sharing sensitive records in the Dorset Care Record

The Dorset Care Record is the first shared health and social care record in England to work through the complexities of handling and sharing sensitive records from NHS Digital’s Personal Demographic Service as marked on the NHS Spine.

These restricted records are used to protect the location of vulnerable patients in high risk categories, such as adoption and witness protection.

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Pre-admissions team find Dorset Care Record useful for accessing latest primary care information

A team from the Royal Bournemouth and Christchurch Hospital (RBCH) are currently accessing more than a third of all the records opened by Dorset Care Record (DCR) health and social care professionals.

The Pre-admissions team have accessed around 15,000 of the 40,000 DCR examined so far, using it for every patient that they have contact with primary care to look at GP practice information.

They have found the DCR particularly useful to gain information for medications, allergies, blood pressure and other tests. Continue reading “Pre-admissions team find Dorset Care Record useful for accessing latest primary care information”

Engagement at the Dorset Care Record

We’ve created a short photo montage set to music showing some of our engagement work with partners, local and national stakeholders over recent months.

At the DCR we strongly believe that engagement is vital to help everyone understand how data can save lives, and we have now conducted more than 200 events across the county since our inception.

Catch our video on our You Tube channel

Reasons why partner staff sign up to use the Dorset Care Record…

Having the most up to date patient information, gaining access to data involving people who need emergency social interventions, ensuring patient safety and assessing patient’s fitness prior to surgery are all reasons why staff are signing up to use the Dorset Care Record (DCR).

As part of our ongoing engagement, we asked for partner staff comments about why they wanted to use the DCR, and many felt the system would help them complete an evidence-based assessment as well as helping facilitate a better client journey.

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What’s in the DCR and what’s coming

The diagram shows the current feeds available in the Dorset Care Record and what is coming up in the next few weeks and months of 2020.

Latest developments include the successful integration of the collaborative worklists feed into the DCR. Collaborative Worklists enable a multidisciplinary approach to coordinated care. Patients, stratified by common characteristics, can be added to a list that is shared by one or more users – clinicians, administrators, case managers, or coordinators who have responsibility for reviewing, working and managing that patient population. Members of the team can view tasks associated with an individual patient or a list of tasks assigned to them across all patients they are engaging with. Collaborative worklists can improve care coordination across care teams.

We have also successfully configurated demographic feeds for local authorities, which will allow councils to submit their information into the DCR for the first time,  and Mosaic Single Sign On, which will allow trained staff a touch of a button to go straight into the DCR. At present, they have to move from one computer system to another.

 

Growing the Dorset Care Record

The launch of the maternity clinical pathway for midwives and health visitors has helped push the number of records accessed through the Dorset Care Record during December to more than 4,000.

Latest figures, provided by our tech company Orion Health, show there were 4,131 records accessed during December – a jump of 44.6% on November’s figures (2,856).

The December figure was more than 1,000 higher than any previous month since the DCR launched in February 2018.

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Have you heard about the Dorset Care Record and images of health and social care staff

DCR: Halting duplication and obtaining the latest information

Using the Dorset Care Record stops duplication and helps provide the latest information about a person’s health and social care details, according to one Dorset mental health professional.

Roxy Shannahan-Creasey, Dorset Council approved mental health professional, said she had used the Dorset Care Record (DCR) more than a dozen times to get the latest information about her clients.

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The Dorset Care Record journey – Lesson learnt from implementing the DCR

The Integrated Care System in Dorset selected Orion Health in April 2017 to power the Dorset Care Record. The first iteration went live in February 2018. In this video, our technical solutions architect Andy Hadley and Channel 3 Director of Programmes Matthew Jones talked through some of the challenges that needed to be overcome to get the record to where it is now.

Matthew and Andy talk through the role of the partnership, technical considerations, governance and consent and look at upcoming developments, including care pathways and a citizen portal.

Improving the safety and welfare of Dorset’s residents

One of the first local authority members of staff to use the Dorset Care Record believes the system provides important information about the safety and welfare of people receiving treatment in the county.

Julie Phillips, senior service support officer at Dorset Council’s Purbeck local office, said she had been one of the first DCR early adopters:

Continue reading “Improving the safety and welfare of Dorset’s residents”

Engagement leaflet

Engaging with hard to reach groups

As part of our engagement with some of Dorset’s newest communities, we’ve now translated our Better Informed means Better Care leaflet into a number of different languages.

The leaflet is now available in Kurdish, Arabic, Pashto and the Tigrinya language following requests from one our partners – Bournemouth, Christchurch and Poole (BCP) Council.

Our leaflet is also available in Polish, Urdu and Mandarin thanks to the work of Bournemouth-based translation company Bostico International.

If you require electronic copies of the Better Informed means Better Care leaflet, which contains our opt-out form, please send an email to dorsetcarerecord@dorsetcc.gov.uk , write to us at The Dorset Care Record Partnership, County Hall, Colliton Park, Dorchester, Dorset DT1 1XJ or ring our helpline on 0845 200 0026.